Welcome to the Kolom Academy community. Your privacy matters to us, and we are committed to protecting the personal information you share while using our website and services.
This Privacy Policy explains what data we collect, how we use it, and how we keep it secure.

Please note that this policy applies only to the information you share with Kolom Academy through our website and services. It does not cover data collected through any other platform or third-party source.

If you have any questions, feel free to reach us at support@kolom.bd

Your Consent

By using our website or accessing any of our services, you acknowledge and accept the terms described in this Privacy Policy.
We do not use your information for personal reasons. All data is handled according to Bangladeshi law and our legitimate business needs.

Information We Collect

1. Information you provide directly

• Name

• Phone number

• Email address

• Physical address

• Any other information required to create or manage your account

2. Transaction-related information

Kolom Academy does not store your credit card, debit card, or any sensitive payment details on our servers.
All payments are processed securely through trusted, encrypted third-party payment gateways.
These gateways handle your card information directly, ensuring that your financial data remains safe and inaccessible to us.

We only receive non-sensitive transaction information such as the payment status or transaction ID, which helps us verify your purchase — nothing more.

3. National ID (NID) information

In certain cases, we may verify NID details to confirm user identity and prevent piracy of premium content.
All NID-related information is fully encrypted and stored securely.

4. Automatically collected data

When you visit our website, some technical information is logged automatically:

• IP address

• Browser type

• Internet service provider

• Date and time of access

• Referring pages

• Device and usage data

This information is non-personal and does not compromise your privacy.

5. Cookies

We use cookies to understand how users interact with our website and to improve the overall experience.
Cookies help us enhance performance and personalize certain features.

How We Use Your Information

• To manage and display your profile on our website

• To improve existing features and introduce new services

• To communicate updates, offers, and important announcements

• To prevent fraudulent or harmful activities

• To comply with legal obligations when required by government authorities

We do not sell, trade, or share your personal information with third parties without your permission, unless required by law.

Password Security

Your password is stored using strong encryption.
It cannot be accessed or viewed by anyone — not even our internal team.
This ensures your account remains fully protected.

Changes to This Privacy Policy

Kolom Academy reserves the right to update or modify this Privacy Policy at any time.
Whenever changes are made, we will notify users and encourage them to review the updated policy.

Final Note

Thank you for being a part of Kolom Academy.
We value your trust, and we’re committed to keeping your data safe.

—Team Kolom Academy